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Releases, royalties, billing, smart links — search it or scroll it. Still stuck? Mail us and a human replies.

Getting started

How do I create a DistriBeats account?

Hit Sign up, enter your email, artist name and phone number, and verify your email. Your artist name is locked to your account, so choose the exact spelling you want to appear on Spotify and Apple Music.

What is the Collab Artist plan?

It's our free tier for the first 1000 artists. It needs a short application and admin approval — we check that your artist profile and music are ready for stores. Once approved, your DistriBeats Console unlocks.

How long does approval take?

Most applications are reviewed within 24 hours on business days. You'll get an email the moment your status changes.

Can I run more than one artist name?

One artist name per account. Labels handling multiple artists should take the Label plan, which covers up to 15 artists under one roof.

Releases & delivery

What audio and artwork formats do you accept?

Audio: WAV or FLAC, 16-bit/44.1 kHz or higher, up to 200 MB per track. Artwork: 3000 × 3000 px, square, JPG or PNG, RGB, up to 10 MB.

How long until my release goes live?

Paid plans deliver to stores within 3 business days after QC. Always set your release date at least 7 days ahead so playlist editors and pre-saves have time to work.

Can I save a release and finish later?

Yes. Every release form has Save as draft. Drafts sit in your catalogue until you submit them for QC.

Why was my release rejected?

The most common reasons are artwork with logos, URLs or store names, mismatched metadata, silence or clipping in the audio, and uncleared samples or covers. The rejection email always names the exact reason and you can resubmit for free.

Do I get an ISRC and UPC?

Yes — we assign them automatically if you don't have your own. If you already have codes, enter them in the release form and we'll keep them.

How do I take a release down?

Open the release in your Console and request a takedown, or email support. Takedowns carry a ₹2,000 per-song fee and stores usually remove the release within 5–7 days.

Is there a release limit?

Paid plans include unlimited releases under a fair usage policy of 24 releases per artist per year.

Royalties & payouts

What royalty share do I keep?

Artist and Label plans keep 90% of net store revenue. Collab Artist accounts keep 70%, with the 30% commission covering free distribution.

When are royalties updated?

Store reports land on a delay of roughly 45–60 days after the sales month. Your Console balance updates as soon as each report is processed.

How do I withdraw?

Open the Royalties tab, enter any amount from $50 up to your available balance and submit the request. Payouts are processed to your registered bank or UPI details, usually within 7 business days.

Can I split royalties with collaborators?

Label plans include split payment automation. Artist plan users should collect royalties and settle splits themselves, or contact us to set up a manual split.

Plans, billing & refunds

What do plans cost?

Artist is ₹999 per year. Label is ₹9,999 per year and covers up to 15 artists. Collab Artist is free for the first 1000 approved artists.

How can I pay?

Card, UPI, netbanking and wallets through our secure checkout, or a manual UPI transfer where you submit the UTR and we verify it — usually within an hour.

Does my plan renew automatically?

Yes. Invoices are generated before renewal and emailed to you with a PDF. If an invoice goes unpaid, the Console locks until it's cleared, but your live releases stay in stores.

What's your refund policy?

A full refund is processed if you haven't created any release and claim within 24 hours of payment. See the Refund Policy page for details.

What are the promotion packages?

The Promotion Suite Starter (₹3,999) covers playlist pitching and social media pushes. Press kits, press releases, websites and management are quoted individually — contact us.

Account & security

Can I enable two-factor authentication?

Yes — 2FA with an authenticator app is optional and lives in the Account tab of your Console.

I forgot my password.

Use Forgot password on the login screen. A reset link is emailed to your registered address within a minute.

How do I delete my account?

Request deletion from the Account tab. Live releases must be taken down first, and we keep transaction records as required by law.

Smart links & tools

What is a smart link?

A single shareable page that lists your release on every store, so fans open it in the app they already use. Create one from the link button beside any release in your catalogue.

Can I edit a smart link after publishing?

Yes — reopen the link dialog to change artwork, store URLs or the slug at any time.

Can I play and download my uploaded files?

Every release in the catalogue has an inline player and a download button for the master and artwork.

watch: how to create a new release

How to create a new release

a 2-minute walkthrough — from upload to live on every store.

Still need a hand?

Open a support docket and track every reply right here — no inbox digging. Paid plans get a reply within 8 hours; everyone else within two business days.

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Aura, DistriBeats artist success executive
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Talk to our artist success team

Aura and the DistriBeats team help you pick the right plan, price a label deal and get your release live — in your language, in minutes.

Aura · Artist Success Executive, DistriBeats

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